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Reviewing Carer Assessment Reports: Training for Managers and Panel Members

- Do you review carer assessment reports as a supervisor, team leader or manager? - Are you on a Carer Authorisation Panel? - Are you a Principal Officer (or have delegated responsibilities)? If so - this course is designed to support you to improve your knowledge, skills and confidence in reviewing carer assessment reports. On enrolment into this self-paced course - you will receive: A 50-minute training video. The video covers the foundation knowledge required to make assessment... Learn More
$150 Limited GST free

Reviewing Carer Assessment Reports: Training for Managers and Panel Members

<p><strong>- Do you review carer assessment reports as a supervisor, team leader or manager?</strong></p>

<p><strong>- Are you on a Carer Authorisation Panel?</strong></p>

<p><strong>- Are you a

...
Self paced

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. Learn More
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)

Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

To be eligible to purchase this hard copy Relative and Kinship Carer Leaders Guide, you must have previously attended training on Shared Lives. This Leaders Guide includes detailed information on how to deliver Part One and Part Two of the training.  How to purchase this Leaders Guide and access all supporting documents, resources and templates: 1.        Enrol into this 'course' using a credit card (no additional training is required - you are just purchasing the Leaders Guide).... Learn More
$250 Limited GST free

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

<p>To be eligible to purchase this hard copy <strong>Relative and Kinship Carer Leaders Guide,</strong> you must have previously attended training on Shared Lives.</p>

<p>This Leaders Guide includes

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Self paced

This leaders guide can only be purchased by assessors who have been trained to use the 2024 edition of Shared Lives.

If you need to complete the Familiarisation - use this link to enrol in the short self-paced online course: Shared Lives NSW 2024 Familiarisation.

If there isn't a class to suit you, please Join the waiting list.

Navigating Professional and Personal Boundaries in Community Services

Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear... Learn More
$380 Limited GST free

Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

...

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If there isn't a class to suit you, please Join the waiting list.

Motivational Interviewing: Helping People Change: 2 Day

Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that it is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for, and commitment to, a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of... Learn More
$720 Limited GST free

Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free

Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free

Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free

Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...

If there isn't a class to suit you, please Join the waiting list.

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... Learn More
$380 Limited GST free

Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$380 Limited GST free

Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please Join the waiting list.

Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... Learn More
$720 Limited GST free

Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...
$700 Limited GST free

Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...

If there isn't a class to suit you, please Join the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... Learn More
$700 Limited GST free

Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free

Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please Join the waiting list.

Accidental Counsellor: 1 day

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... Learn More
$380 Limited GST free

Accidental Counsellor: 1 day

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...

If there isn't a class to suit you, please Join the waiting list.

Everybody Hurts Sometimes – Anger Management Tools and Strategies

Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger, aggression, violence and high-risk behaviours that may lead to harm of self or others. Develop the skills to recognise, understand and respond to those “Big Emotions” when people are upset & emotionally dysregulated (including you!). Everybody Hurts Sometimes! This one-day workshop looks at... Learn More
$380 Limited GST free

Everybody Hurts Sometimes – Anger Management Tools and Strategies

<p>Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger,

...
$380 Limited GST free

Everybody Hurts Sometimes – Anger Management Tools and Strategies

<p>Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger,

...

If there isn't a class to suit you, please Join the waiting list.

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